Frequently asked questions
Fees and charges
Feedback, complaints, appeals
Skill Training Victoria welcomes all feedback including general comments, complaints, compliments, appeals, suggestions and concerns. There are three ways you can lodge a statement or enquiry:
- Informally by discussing directly with the staff member concerned
- Formally by completing the contact us page
- Or you can download a feedback form to hand over to an STV staff member.
Details regarding our complaints process can also be found in the STV Apprentice and Employer Handbooks.